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Selling property with Heart
Real estate agent Richard Falzon on investing in Wyndham, and why in realty, personal interaction is as important as technology
Richard Falzon began his real estate career 15 years ago, “in the analogue age”, as he puts it, and saw its transformation to the fast paced digital world it is today. “The good thing about being a part of the revolution is that you learn there is ‘no school like the old school’,” says the licensed estate agent, auctioneer, and Director, Wyndham Real Estate.
“Most agents leave everything up to automated emails, generic text messages and letters. I believe it is important to have the personal touch, make the phone call and keep clients informed,” says Falzon, who has been trading since the start of the Manor Lakes Shopping Centre opening. “I have seen that there are too many “fly by night agents” in it initially to make a quick buck. It is important to be dedicated. That means being on your game and keeping abreast of technology and change but most importantly keeping your client’s best interests at heart,” says Falzon, whose independent agency embraces the latest marketing and digital products.
The Indian Sun talks to him about investing in Wyndham.
n Where are the best pockets to invest in Wyndham?
Wyndham is no doubt Melbourne’s fastest growing residential area. It’s difficult to pick a certain spot. However, it is obvious to find locations close to amenities, in particular public transport, shopping complexes, school and of course recreation areas like parks. It is obvious to me that the area is set to jump in leaps and bounds when you take a look at the billions of dollars the government is investing in infrastructure.
n What do you think about Wyndham Harbour? Is the talk on the Ferry just hype or is this really going to happen?
It is going to be one of the West’s greatest draw cards. Especially now that there is so much interest as it is finally taking shape, offering what I believe will be a fantastic tourist destination.
n What are the demographics of people who buy into the area?
The beauty of the Wyndham precinct in general is that there is a diverse cultural and age mix. Having said that the newer developments do draw many young couples and investors alike. Investors are taking advantage of the low prices especially when compared to other parts of Melbourne.
n What about the high-end property development proposed recently?
There is just so much development going on. As far as I can see in my career the levels of investment are unprecedented. With the re-zoning of rural land to residential coinciding with amenities such as the new Wyndham Vale, and Tarneit and Williams Landing train line, the investment in development is phenomenal.
n Why are established homes in Hoppers and Werribee area still stagnating? Is it a good investment move to buy them? How easy or difficult is it to get planning permit for those spots?
I believe what we will see are the older areas being developed. Already, residents are upgrading, refurbishing, and subdividing, making the most of the homes and larger land allotments. The council is also happy to see development and are happy to assist in improvements.
n Do you feel that the real estate agency business is highly competitive in the area?
We are in a very competitive industry. With new agencies coming up all the time it is important to stand out from the crowd. That is why we constantly invest in the latest technology and education.
Mathew & Joanne
22nd February, 2018
I was initially sceptical of Richard's estimate when considering listing with him however he was spot on and provided comparable sales for me to consult. Communication was effective and Richard was always approachable throughout the process. Our expectations were exceeded and we would recommend any potential sellers particularly in the Wyndham area trust Richard and his staff to sell their property.
21st December, 2017
Seven years ago we built a house at Manor Lakes as a rental and were anxious of who would look after our investment as we live in Brisbane. The team have gone above and beyond everything we expected and more. They were easy to deal with, always diligent in informing us of any issues, always knowledgeable and a wealth of information. They were always professional and pleasant, that’s what you get with a family run business. We couldn’t have been happier with Richard, Marina and the team but unforeseen circumstances we had to sell and even that process with Richard was smooth sailing for us. He did all the work and the property sold within 3 days without displacing the good tenant, so we have absolute respect for these people and the way they operate and would highly recommend anyone in the surrounding areas to go with these guys.
21st December, 2017
Whilst selling our home, we found Richard to act in a very professional manner at all times, always greeting us with a hand shake and big happy smile on his face, we were treated with on going respect throughout the whole selling period and found Richard to be very knowledgeable of the area honest and very hard working , we would not hesitate in recommending Richard.